Privacy policy

Last updated: May 2, 2026

Aromallo (“we”, “our”, or “us”) operates the website aromallo.store and provides products and services to customers across Pakistan. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website or place an order.

By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect the following personal information when you use our store:

  • Name
  • Phone number
  • Email address
  • Shipping and billing address
  • Order and transaction details

We may also collect:

  • Device and browser information
  • IP address
  • Website usage data (via cookies)

2. How We Collect Your Information

We collect data when you:

  • Place an order
  • Contact us via email or WhatsApp
  • Browse our website

Some information is collected automatically through cookies and Shopify tools.

3. How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Contact you for order confirmation (especially COD verification)
  • Provide customer support
  • Improve our website and services
  • Send updates, offers, or promotions (you can opt out anytime)
  • Prevent fraud and misuse of our services

4. Sharing Your Information

We only share your information when necessary:

  • With courier partners (e.g., Pakistan Post) for delivery
  • With Shopify (our platform provider)
  • With payment processing services

We do not sell your personal information to third parties.

5. Shopify & Third-Party Services

Our store is hosted on Shopify, which may collect and process your data to support store functionality, analytics, and security.

Your data may be processed outside Pakistan through Shopify’s systems.

6. Cookies & Tracking

We use cookies to:

  • Improve website performance
  • Remember your preferences
  • Analyze store traffic

You can disable cookies in your browser settings.

7. Data Security

We take reasonable steps to protect your personal information. However:

  • No system is 100% secure
  • You share data at your own risk

Avoid sharing sensitive details through unsecured channels.

8. Data Retention

We keep your information only as long as necessary to:

  • Fulfill orders
  • Resolve disputes
  • Meet legal or operational requirements

9. Your Rights

You can request to:

  • Access your data
  • Correct your information
  • Delete your data

To do so, contact us using the details below.

10. Age Restriction

Our store is intended for individuals 18 years or older.
We do not knowingly collect data from minors.

11. Changes to This Policy

We may update this Privacy Policy at any time.
Changes will be posted on this page with an updated date.

12. Contact Us

For any privacy-related questions:

📧 aromallo25@gmail.com
📱 WhatsApp: +92 3043722067
📍 Pakistan